Iberostar Waves Paraiso Beach All Inclusive
About the property
Popularity

Tripadvisor
9/10
9261

Booking
8.1/10
134

Expedia
8/10
982
Main services
Wi-fi
Beach hotels
Car park
Total number of rooms
Wheelchair-accessible
24-hour reception
Wi-fi
Car park
* Some services may carry an extra charge.
Guest reviews
8/10 Very good
Cleanliness8.8/10
Staff and Service8.6/10
Amenities8.2/10
Property conditions and facilities8.4/10
Neighborhood8.8/10
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Information about the area
Playa del Carmen, MexicoPlaya del Carmen was originally a small fishing village south of Cancun, but in the last years it has transformed into a bustling tourist resort. It is one of the most colorful and diverse towns on the Mayan Riviera. Playa del Carmen offers balmy tropical breezes, world class food, good night life, amazing ruins, endless beaches, incredible snorkeling, wonderful parks, friendly people and so much more. And it is as mellow or as wild as you'd like it to be. Playa del Carmen is a great base for exploring all of the interesting places on the Mayan Riviera and the Yucatan peninsula. The island Cozumel, which offers some of the best snorkeling and scuba diving in the world, it's just a short boat ride away. The site of Chichén Itzá is 3 hours away, but it's definitely worth the trip! Although touristy Playa del Carmen is captivating and picturesque, full of small and charming Mexican shops and restaurants. This little city has so much to offer if you want it.
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What’s nearby
- SAYAB Playa del Carmen Planetarium - 0.48 km
- Plaza Las Americas - 0.64 km
- Central Square - 0.7 km
- La Ceiba Park - 2.03 km
- City Center - 2.36 km
- Riviera Grand Casino - 2.37 km
Getting around
- playa del carmen, playa del carmen harbour, mx - 18.21 km
- puerto morelos, mayan train station, puerto morelos, mx - 10.55 km
- (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 32.77 km
- (CZM) Cozumel, Cozumel Intl, MX - 26.5 km
About accommodation
General
- Air conditioning
- Safety deposit box
- Family rooms
- Non-smoking throughout
- Designated smoking area
- WiFi available in all areas
- Non-smoking rooms
- Lift
Safety & security
- Smoke alarms
- Key card access
Activities
- Billiards
- Facial treatments
- Spa facilities
- Sauna
- Nightclub/DJ
- Golf course (within 3 km)
- Fitness centre
- Table tennis
- Full body massage
- Beachfront
- Beach
- Hot tub/Jacuzzi
- Diving
- Spa lounge/relaxation area
- Beauty Services
- Fitness/spa locker rooms
- Tennis court
- Kids' club
- Private beach area
- Spa/wellness packages
- Entertainment staff
- Body treatments
- Massage
- Spa and wellness centre
- Fitness
Services
- Barber/beauty shop
- ATM/cash machine on site
- Lockers
- 24-hour front desk
- Babysitting/child services
- Meeting/banquet facilities
- Concierge service
- Currency exchange
- Daily housekeeping
- Business centre
Safety features
- First aid kit available
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
Physical distancing
- Mobile app for room service
- Contactless check-in/check-out
- Physical distancing rules followed
- Cashless payment available
- Screens or physical barriers placed between staff and guests in appropriate areas
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Kid-friendly buffet
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against Coronavirus
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Outdoor pool
- Garden
- Outdoor furniture
Parking
- Free parking
- Parking
- Parking on site
Pool and wellness
- Swimming Pool
- Swimming pool
- Sun loungers or beach chairs
- Kids' pool
Languages
- English
- Español
About the rooms
The accommodation has 132 rooms:
Bedroom
- Alarm clock
- Linen
General
- Air conditioning
- Trash cans
- Ironing facilities
- Safety deposit box
- Fan
- Iron
- Key card access
- Smoke alarm
Accessibility
- Adapted bath
Services
- Wake up service/Alarm clock
- Wake-up service
Bathroom
- Body soap
- Free toiletries
- Conditioner
- Bath or shower
- Toilet paper
- Hairdryer
- Shampoo
- Toilet
- Shower
- Towels
- Private bathroom
Media & Technology
- TV
- Telephone
- Flat-screen TV
Food & Drink
- Minibar
- Bottle of water
Kitchen
- Coffee machine
Outdoors
- Balcony
View
- Garden view
- View
Living Area
- Desk
*Some services may only be available in specific rooms or upon request.
About the pools
The accommodation has 2 pools:
Pool 1
Location
OutdoorAccess
Adults onlyCost
FreePool 2
Location
OutdoorAccess
Kid-friendlyCost
FreeRestaurants
La Hacienda
- Access for guests and visitors
- Reservation required
Hashiru
- Access for guests and visitors
- No reservation required
La Dorada
- Access for guests and visitors
- Reservation required
El Rodizio
- Access for guests and visitors
- Reservation required
El Puerto
- Access for guests and visitors
- Reservation required
Don Alfredo
- Access for guests and visitors
- Reservation required
El Colonial
- Access for guests and visitors
- Reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PublicLocation
On-siteReservation
No reservation neededCost
- Free
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Pets are not allowed.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots are not available at this property.Important information
The reservation charge will appear on the credit card statement in the name of: Hotelera Playa Paraíso, S.A. of C.V.
For more information about the charge for this reservation, please contact the hotel.
The name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation.
The same credit card and government-issued ID must be presented upon check-in.
Payments are not accepted at the hotel.
Reservations that have not been paid for will be canceled before arrival.
If an invoice is requested, it will be issued by Hotelera Playa Paraíso, S.A. de C.V., based in Mexico.
An environmental fee of 32.57 MXN per night per room must be paid upon check-in.
The type of bed selected is subject to availability at the hotel.
The property does not accept reservations of 10 rooms or more. All bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions.
Guests are required to show a valid ID and credit card upon check-in at the hotel.
All special requests are subject to availability and may incur additional costs.
It is essential that the main reservation holder be 18 years or older at the time of check-in at the hotel.
Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation.
Children policy:
From 0 - 2.99 years: Baby
From 3 - 12.99 years: Child paying child rate
From 13 years old: Adult Rate
Child Rates are available in the hotel reservations department.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.